Transparency Disclosure for OVLG's Debt Settlement Program

At Oak View Law Group (OVLG), we believe in providing our clients with clear, transparent information about our debt settlement program. We understand that making the decision to enroll in a debt settlement program is a significant one, and we want you to have all the facts you need to determine if our program is right for you.

In this transparency disclosure, we'll provide detailed information about our program's costs, success rates, client satisfaction, and more. We encourage you to review this disclosure carefully and reach out to us with any questions or concerns you may have.

1. Program Costs

• OVLG charges a success fee equal to 25% of the total amount of debt settled through the debt settlement program.
• There are no other hidden charges.
• If your payment is returned as NSF (Non-Sufficient Funds), we charge a $30 NSF fee.

2. Program Terms and Conditions

• Potential clients can access OVLG's terms and conditions here. Please familiarize yourself with these prior to enrolling in our program.

3. Percentage of Clients Who Settle at Least Some Debt

• OVLG has settled at least one account for 72.7% of its clients.

4. Percentage of Clients Who Drop Out Before Completion

• OVLG has a 24.57% dropout rate to date.
• Dropping out of the program may result in potential consequences, such as facing legal action or increased collection calls.

5. Reasons for Clients Leaving the Program

• Inability to make monthly payments (11.57%)
• Desire to file bankruptcy at the expense of their credit scores (4.83%)
• Obtaining funds from friends and family to pay off creditors (2.76%)
• Other unspecified reasons (5.41%)

6. Average Program Duration for Successful Completion

• The average OVLG client completes the program in 21 months.

7. Average Settlement Amount Offered by OVLG

• OVLG settles for an average of 41.23% of the balance owing, saving its clients 58.77%.

8. Customer Satisfaction Rate

• OVLG maintains an 84% satisfaction rate based on continuous client feedback.
• Visit our survey page to view customer satisfaction statistics and our reviews page to see what others are saying.

9. Percentage of Clients' Accounts Subject to Legal Action

• Less than 8% of our clients have ever faced legal action involving accounts we managed, such as lawsuits or wage garnishments, over the entire duration of OVLG's operations.

10. Collection Calls During the Program

• Some clients may receive collection calls, especially at the beginning of the program.
• OVLG follows strategies to reduce or eliminate these calls and educates clients about their rights under the Fair Debt Collection Practices Act (FDCPA).

11. Potential Impact on Credit Score

• Participating in a debt settlement program may negatively impact your credit score in the short term. However, as debts are settled and your financial situation improves, your credit score may recover over time.

12. Eligibility Criteria

• To qualify for OVLG's debt settlement program, clients must have a minimum of $5,000 in unsecured debt, such as credit card debt or medical bills.

13. Accreditations and Memberships

• OVLG is an accredited member of the International Association of Professional Debt Arbitrators (IAPDA).

14. Educational Resources

• OVLG offers various educational resources, including blog posts and videos to help clients better understand debt settlement and manage their finances. Access these resources here.

15. Communication Methods

• Clients can communicate with OVLG via phone, email, or through our secure client portal. We strive to respond to all inquiries within one business day.

16. Privacy and Security

• OVLG is committed to protecting the privacy and security of our client's personal and financial information. We utilize industry-standard encryption and secure file storage to safeguard client data.

17. Alternatives to Debt Settlement

• While debt settlement can be an effective solution for many individuals, it may not be the best option for everyone. Other debt relief alternatives include payday loan consolidation, credit card consolidation, and bankruptcy. OVLG encourages clients to explore all available options before deciding on a course of action.

18. Regulatory Compliance

• OVLG operates in full compliance with all applicable state and federal regulations, including the Federal Trade Commission's Telemarketing Sales Rule.

19. Cancellation Policy

• Clients may cancel their enrollment in OVLG's debt settlement program at any time by providing written notice. Any fees paid up to the point of cancellation are non-refundable.

20. Tax Implications

• Settled debt amounts may be considered taxable income. OVLG advises clients to consult with a tax professional to understand the potential tax implications of debt settlement.

21. Frequently Asked Questions (FAQs)

• For answers to common questions about debt settlement and OVLG's program, please visit our FAQ page.

22. Money-back Guarantee and Refund Policy

• OVLG offers a No-Questions-Asked Refund Policy. If you are dissatisfied with the results of your program, we will refund 100% of your fees and trust account balance.
• To request a refund, send us a note with the subject line "Attention Mr. Virendra Kalani" through fax or email. Include your name and a brief explanation of your dissatisfaction with OVLG's services or why you want to exit the program.
• If we are unable to assist you and your debt remains unpaid, we will reimburse the trust account balance and all costs collected throughout the program, including Monthly Consultancy Fees.
• Refunds may take up to 7 business days to process.
• Contact Information for Refund Requests:
  • Email: "complaint@ovlg.com" or "kalani@ovlg.com"
  • Fax: 800-637-6854

Please note that individual results may vary, and the figures provided above are based on historical data. For more information, visit our success stories page.