Client DB3 from RI saved $12,650

Client Situation

Debt Enrolled: $38,947
Creditor Enrolled: 27
Debt Processed: $32,096
Debt Settled: $15,228
Total Saved: $12,650
Enrollment Date: 31 Jan, 2012
Type of Debt:
Financial Coach:
Client Relationship:

Details of few savings

How OVLG handled the situation?

DB3 is a fine example of customer satisfaction from OVLG. She came into the program in February 2012 when she was being harassed by her creditors for payments. Adam Augustine, the financial coach for DB3, explained her the entire program and helped her to enroll. Her case was assigned to Mr. Mark Kelly who got some of the accounts, he was expertise in, settled within next few months. Looking at the remaining creditors, her file was then assigned to Steve Lewis, who was specialized in dealing with the payday loan companies that were remaining.

DB3 is very pleased with the way this program has turned out to be for her and the customer support provided by OVLG.

Video Transcription

  1. * We have changed clients' names to protect their privacy.

  2. The aforementioned are only a few examples of the various cases we deal with. After deducting the settlement fees, these show how much we saved from each creditor.

  3. Please note that the settled amount is neither consistent nor predictable, and it depends on the creditors.

  4. Of the 18466 clients supervised by OVLG to date, 820 cases have not yet been completed. A total of 13167 clients have left the program. Currently, we are working with 2379 clients, and we've also successfully assisted over 6700 clients.

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