Client survey results
Client Satisfaction Rate
Very satisfied: 63% | Satisfied: 13% | Undecided: 6% | Dissatisfied: 4% | Very Dissatisfied: 8%Client Feedback
| Client CL* | ||||
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Financial Coach: Charles Johnson
Rated by client: Client Relationship Manager: Oscar Sanchez
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied CL's Feedback: Everything smooth and excellent Suggestion: none | |||
| Client BB* | ||||
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Financial Coach: Van Cliburn
Rated by client: Client Relationship Manager: Kevin Anderson
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied BB's Feedback: Van answered all of my questions Suggestion: None at the present time | |||
| Client BB* | ||||
|
Financial Coach: Van Cliburn
Rated by client: Client Relationship Manager: Kevin Anderson
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied BB's Feedback: Van was excellent. He took the time and went over everything with me and answered all of my questions. Suggestion: None right now | |||
| Client BB* | ||||
|
Financial Coach: Van Cliburn
Rated by client: Client Relationship Manager: Kevin Anderson
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied BB's Feedback: Van was excellent. He took the time and went over everything with me and answered all of my questions. Suggestion: None | |||
| Client BB* | ||||
|
Financial Coach: Van Cliburn
Rated by client: Client Relationship Manager: Kevin Anderson
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied BB's Feedback: Van was excellent. He took the time and went over everything with me and answered all of my questions. Suggestion: None | |||
| Client TN* | ||||
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Financial Coach: Vincent Jackson
Rated by client: Client Relationship Manager: Nita Baker
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied TN's Feedback: Mr Vincent is great in guiding me to complete the documentation so I can start on the program. Suggestion: None as of now | |||
| Client TN* | ||||
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Financial Coach: Vincent Jackson
Rated by client: Client Relationship Manager: Nita Baker
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied TN's Feedback: Mr Vincent is great in guiding me to complete the documentation so I can start on the program. Suggestion: None as of now | |||
| Client AB* | ||||
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Financial Coach: Mark Irvin
Rated by client: Client Relationship Manager: Sebastian Garcia
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied AB's Feedback: I wish to continue my dealings with my creditors alone without OVLG assistance. I will no longer authorize any dollar payments to your firm... Suggestion: na | |||
| Client AB* | ||||
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Financial Coach: Mark Irvin
Rated by client: Client Relationship Manager: Sebastian Garcia
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied AB's Feedback: I wish to continue my dealings with my creditors alone without OVLG assistance. I will no longer authorize any dollar payments to your firm... Suggestion: na | |||
| Client LW* | ||||
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Financial Coach: Charles Johnson
Rated by client: Client Relationship Manager: Sandra Gibson
Rated by client: Preferred Contact Medium: They contacted me Overall Satisfaction Level: Very Satisfied LW's Feedback: Having trouble Loging in Suggestion: none | |||
Last Updated on: Tue, 8 Aug 2017
