Client survey results
Client Satisfaction Rate
Very satisfied: 65% | Satisfied: 13% | Undecided: 6% | Dissatisfied: 4% | Very Dissatisfied: 8%Client Feedback
| Client TN* | ||||
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Financial Coach: Vincent Jackson
Rated by client: Client Relationship Manager: Nita Baker
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied TN's Feedback: Mr Vincent is great in guiding me to complete the documentation so I can start on the program. Suggestion: None as of now | |||
| Client TN* | ||||
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Financial Coach: Vincent Jackson
Rated by client: Client Relationship Manager: Nita Baker
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied TN's Feedback: Mr Vincent is great in guiding me to complete the documentation so I can start on the program. Suggestion: None as of now | |||
| Client AB* | ||||
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Financial Coach: Mark Irvin
Rated by client: Client Relationship Manager: Sebastian Garcia
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied AB's Feedback: I wish to continue my dealings with my creditors alone without OVLG assistance. I will no longer authorize any dollar payments to your firm... Suggestion: na | |||
| Client AB* | ||||
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Financial Coach: Mark Irvin
Rated by client: Client Relationship Manager: Sebastian Garcia
Rated by client: Preferred Contact Medium: Overall Satisfaction Level: Very Satisfied AB's Feedback: I wish to continue my dealings with my creditors alone without OVLG assistance. I will no longer authorize any dollar payments to your firm... Suggestion: na | |||
| Client LW* | ||||
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Financial Coach: Charles Johnson
Rated by client: Client Relationship Manager: Sandra Gibson
Rated by client: Preferred Contact Medium: They contacted me Overall Satisfaction Level: Very Satisfied LW's Feedback: Having trouble Loging in Suggestion: none | |||
| Client CJ* | ||||
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Financial Coach: Sara Perez
Rated by client: Client Relationship Manager: Simon Green
Rated by client: Preferred Contact Medium: Email Overall Satisfaction Level: Very Satisfied CJ's Feedback: . Simon Green has done an excellent job for settling several cases and accounts for me throughout the years. He is very professional and swiftly contacts harassing bill collectors.He would always try to honor my request in a timely matter. Mr. Green doesn't procrastinate to investigate to see if contacts are legitimate or fraudulent. I highly recommend Mr. Simon Green to any one who need consolidation service and other financial services that's offered at the Oak View Law Group Company. Suggestion: N/A | |||
| Client LC* | ||||
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Financial Coach: BG
Rated by client: Client Relationship Manager: Patricia Clark
Rated by client: Preferred Contact Medium: I didn't Overall Satisfaction Level: Satisfied LC's Feedback: I am writing to advise that I am very thankful to Patricia Clark and Oak View Law Group for saving me money and helping me get out from under these debts. Patricia remains very professional and I appreciate all of her hard work. Suggestion: Keep up the good work. | |||
| Client CT* | ||||
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Financial Coach: Bryan Greenberg
Rated by client: Client Relationship Manager: Terry Martin
Rated by client: Preferred Contact Medium: Email Overall Satisfaction Level: Satisfied CT's Feedback: I am Good. Need more goodthing to come: Thank you Suggestion: None: | |||
| Client JS* | ||||
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Financial Coach: Austin Butler
Rated by client: Client Relationship Manager: Pierson Silver
Rated by client: Preferred Contact Medium: Telephone Overall Satisfaction Level: Very Satisfied JS's Feedback: My CRM Pierson Silver and the OVLG staff are the best in the business. They are professional, knowledgeable, efficient, friendly, and helpful. Pierson Silver answers all of my phone calls and I rarely leave messages. He takes care of business immediately. Mr. Silver and the OVLG staff are extremely helpful. They work with me even through my roughest financial circumstances. Above all, they saved me over 70% with my debt settlement and I became debt free quicker than what I anticipated. They are the best and I also gave them an excellent review with the BBB. I highly recommend family and friends. Keep up the excellent work Mr. Silver and the OVLG staff. I am a very satisfied customer. Suggestion: None, the entire OVLG customer service department are knowledgeable and have helped me with most of my requests. I do not recall having to call back the next day, they took care of my issues and concerns immediately on the same day. | |||
| Client RS* | ||||
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Financial Coach: Bryan Greenberg
Rated by client: Client Relationship Manager: Oscar Sanchez
Rated by client: Preferred Contact Medium: Support Request Overall Satisfaction Level: Very Satisfied RS's Feedback: OVLG.have a very organized service, I Rashad A. Shareef have been represented by Scott Davis for a short period of time, but I am already convinced and sure that Ssott Davis is the most I could ask for in a Client Relationship Manager. Thankyou Scott, Thankyou OVLG. Suggestion: none | |||
Last Updated on: Tue, 8 Aug 2017
