Giving hope to hopeless since 2007

84% Clients satisfied
In the last 7 years

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100% Refund
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Client survey results

The graph below shows the percentage of people satisfied after they spoke to us.

Client Satisfaction Rate

Very satisfied: 67% | Satisfied: 13% | Undecided: 7% | Dissatisfied: 4% | Very Dissatisfied: 8%

*Client names have been changed to protect privacy

Client Feedback


Client CJ*
profile pic

Financial Coach:
Sara Perez

Rated by client: 

Client Relationship Manager:
Simon Green

Rated by client: 

Preferred Contact Medium:
Email

Overall Satisfaction Level:
Very Satisfied


CJ's Feedback: . Simon Green has done an excellent job for settling several cases and accounts for me throughout the years. He is very professional and swiftly contacts harassing bill collectors.He would always try to honor my request in a timely matter. Mr. Green doesn't procrastinate to investigate to see if contacts are legitimate or fraudulent. I highly recommend Mr. Simon Green to any one who need consolidation service and other financial services that's offered at the Oak View Law Group Company.

Suggestion: N/A

Client LC*
profile pic

Financial Coach:
BG

Rated by client: 

Client Relationship Manager:
Patricia Clark

Rated by client: 

Preferred Contact Medium:
I didn't

Overall Satisfaction Level:
Satisfied


LC's Feedback: I am writing to advise that I am very thankful to Patricia Clark and Oak View Law Group for saving me money and helping me get out from under these debts. Patricia remains very professional and I appreciate all of her hard work.

Suggestion: Keep up the good work.

Client CT*
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Financial Coach:
Bryan Greenberg

Rated by client: 

Client Relationship Manager:
Terry Martin

Rated by client: 

Preferred Contact Medium:
Email

Overall Satisfaction Level:
Satisfied


CT's Feedback: I am Good. Need more goodthing to come: Thank you

Suggestion: None:

Client JS*
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Financial Coach:
Austin Butler

Rated by client: 

Client Relationship Manager:
Pierson Silver

Rated by client: 

Preferred Contact Medium:
Telephone

Overall Satisfaction Level:
Very Satisfied


JS's Feedback: My CRM Pierson Silver and the OVLG staff are the best in the business. They are professional, knowledgeable, efficient, friendly, and helpful. Pierson Silver answers all of my phone calls and I rarely leave messages. He takes care of business immediately. Mr. Silver and the OVLG staff are extremely helpful. They work with me even through my roughest financial circumstances. Above all, they saved me over 70% with my debt settlement and I became debt free quicker than what I anticipated. They are the best and I also gave them an excellent review with the BBB. I highly recommend family and friends. Keep up the excellent work Mr. Silver and the OVLG staff. I am a very satisfied customer.

Suggestion: None, the entire OVLG customer service department are knowledgeable and have helped me with most of my requests. I do not recall having to call back the next day, they took care of my issues and concerns immediately on the same day.

Client RS*
profile pic

Financial Coach:
Bryan Greenberg

Rated by client: 

Client Relationship Manager:
Scott Davis

Rated by client: 

Preferred Contact Medium:
Support Request

Overall Satisfaction Level:
Very Satisfied


RS's Feedback: OVLG.have a very organized service, I Rashad A. Shareef have been represented by Scott Davis for a short period of time, but I am already convinced and sure that Ssott Davis is the most I could ask for in a Client Relationship Manager. Thankyou Scott, Thankyou OVLG.

Suggestion: none

Client ZH*
profile pic

Financial Coach:
Robin Nelson

Rated by client: 

Client Relationship Manager:
Kevin Anderson

Rated by client: 

Preferred Contact Medium:
Telephone

Overall Satisfaction Level:
Very Satisfied


ZH's Feedback: if there is enough funds in the bank can it be fully paid out without extending the payment another month, for instance if I owe 200, and the bank has 250 instead of dividing it into 3 or 4 payments just pay the entire balance with the 200 in the trust account

Suggestion: if a account is paid out can it show in the status column that it is paid out.

Client WD*
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Financial Coach:
Robin Nelson

Rated by client: 

Client Relationship Manager:
Oscar Sanchez

Rated by client: 

Preferred Contact Medium:
Telephone

Overall Satisfaction Level:
Very Satisfied


WD's Feedback: I wish no my telephone calls, and will correspond when necessary by email. ty WED

Suggestion: No more more calls.

Client JR*
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Financial Coach:
Charles Johnson

Rated by client: 

Client Relationship Manager:
Tracy Nelson

Rated by client: 

Preferred Contact Medium:
Support Request

Overall Satisfaction Level:
Very Satisfied


JR's Feedback: Excellent Work From OVLG...Extremely Satisfied !

Suggestion: Extremely Satisfied !

Client TD*
profile pic

Financial Coach:
Shane Rogers

Rated by client: 

Client Relationship Manager:
Pierson Silver

Rated by client: 

Preferred Contact Medium:
Telephone

Overall Satisfaction Level:
Undecided


TD's Feedback: Did,nt ask for phone #ers or addresses? where other places do it.

Suggestion: Take time to ask them question,s so you know how to contact creditor,s.

Client AO*
profile pic

Financial Coach:
Michael Grayson

Rated by client: 

Client Relationship Manager:
Scott Davis

Rated by client: 

Preferred Contact Medium:
Telephone

Overall Satisfaction Level:
Very Satisfied


AO's Feedback: i just wanted to say again how glad i am to have scott davis for my relationship manager. he does a great job with creditors .

Suggestion: yall do a wonderfull job.



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