Client survey results

The graph below shows the percentage of people satisfied after they spoke to us.

Client Satisfaction Rate

Very satisfied: 63% | Satisfied: 13% | Undecided: 6% | Dissatisfied: 4% | Very Dissatisfied: 8%
*Client names have been changed to protect privacy

Client Feedback


Client CL*
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Financial Coach: Charles Johnson

Rated by client: 

Client Relationship Manager: Oscar Sanchez

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

CL's Feedback: Everything smooth and excellent

Suggestion: none

Client BB*
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Financial Coach: Van Cliburn

Rated by client: 

Client Relationship Manager: Kevin Anderson

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

BB's Feedback: Van answered all of my questions

Suggestion: None at the present time

Client BB*
profile pic

Financial Coach: Van Cliburn

Rated by client: 

Client Relationship Manager: Kevin Anderson

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

BB's Feedback: Van was excellent. He took the time and went over everything with me and answered all of my questions.

Suggestion: None right now

Client BB*
profile pic

Financial Coach: Van Cliburn

Rated by client: 

Client Relationship Manager: Kevin Anderson

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

BB's Feedback: Van was excellent. He took the time and went over everything with me and answered all of my questions.

Suggestion: None

Client BB*
profile pic

Financial Coach: Van Cliburn

Rated by client: 

Client Relationship Manager: Kevin Anderson

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

BB's Feedback: Van was excellent. He took the time and went over everything with me and answered all of my questions.

Suggestion: None

Client TN*
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Financial Coach: Vincent Jackson

Rated by client: 

Client Relationship Manager: Nita Baker

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

TN's Feedback: Mr Vincent is great in guiding me to complete the documentation so I can start on the program.

Suggestion: None as of now

Client TN*
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Financial Coach: Vincent Jackson

Rated by client: 

Client Relationship Manager: Nita Baker

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

TN's Feedback: Mr Vincent is great in guiding me to complete the documentation so I can start on the program.

Suggestion: None as of now

Client AB*
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Financial Coach: Mark Irvin

Rated by client: 

Client Relationship Manager: Sebastian Garcia

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

AB's Feedback: I wish to continue my dealings with my creditors alone without OVLG assistance. I will no longer authorize any dollar payments to your firm...

Suggestion: na

Client AB*
profile pic

Financial Coach: Mark Irvin

Rated by client: 

Client Relationship Manager: Sebastian Garcia

Rated by client: 

Preferred Contact Medium:

Overall Satisfaction Level: Very Satisfied

AB's Feedback: I wish to continue my dealings with my creditors alone without OVLG assistance. I will no longer authorize any dollar payments to your firm...

Suggestion: na

Client LW*
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Financial Coach: Charles Johnson

Rated by client: 

Client Relationship Manager: Sandra Gibson

Rated by client: 

Preferred Contact Medium: They contacted me

Overall Satisfaction Level: Very Satisfied

LW's Feedback: Having trouble Loging in

Suggestion: none


Last Updated on: Tue, 8 Aug 2017

BBB-A-Rating

4.8 rating
Based on 82 reviews
Years in Business:12 Years

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