I cannot find in your agreemen, anywhere, any mention of deleting creditors from the list first provided!!
There is an option in secured client area to download your documents and create support request to modify your creditor list.
Please login to your client area.
Now open this link https://www.ovlg.com/clients/index.php?module=docs to find your documents.
You can create a support request from here https://www.ovlg.com/clients/index.php?module=support-request&addcase=yes
Further, it is suggested that you view the demo video at https://www.ovlg.com/demo/ to learn more about the client area.
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There is an option in secured client area to download your documents and create support request to modify your creditor list.
Please login to your client area.
Now open this link https://www.ovlg.com/clients/index.php?module=docs to find your documents.
You can create a support request from here https://www.ovlg.com/clients/index.php?module=support-request&addcase=yes