Once you opt for our "No obligation FREE counseling", one of our experienced Financial Coaches reaches out to you over phone.
After reaching out to you, the Financial Coach (FC):
Note: You're not obliged to act according to the FC's suggestion during the counseling session and therefore can at anytime end the counseling at your own discretion.
If you agree to get help of the suggested program, the Financial Coach narrates you the entire fee structure and procedure of that particular program.
You're provided with a legal e-copy of the agreement between you and OVLG. An assigned Client Relationship Analyst (CRA) offers monthly budget counseling and takes care of your account throughout the process.
For the sake of transparency, you're provided with a secured client account so that you can stay informed about: