KH contacted OVLG to settle his debts in the month of July,2009. His financial coach was Vincent Smith. He explained the entire program and answered all his doubts and queries. Finally, with complete knowledge of the entire process he decided to enroll himself in the program. The file was then transferred to his Case Manager Sandra Gibson in order to deal with his creditors.
Sandra started working on the file in the month of Aug, 2009 when we received the first payment from the client and the legal documentations (POA) were sent to all the creditors. She settled his first account in the month of Jan, 2010 with Chase for 33%. The second account was settled in the month of July, 2010 with Wells fargo card services for 45%. Hence the client was completely debt free in just 13 months.